Designed to simplify everyday workflows with clarity and purpose — earning a 100% adoption rate and an impressive 4.5★ user satisfaction.

Compressed a 5–6 month design cycle into one week using AI-assisted layout exploration — redesigning the end-to-end agent recruitment journey to increase lead conversion from 1–2% to a projected 8–12%.

Designed video-call flow that cut wait time by 35%, improved agent adoption to 95%, and made verification smoother for elderly users.